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Frequently Asked Questions
Clear, honest answers to common questions about computer repair turnaround times, pricing, CCTV security systems, and data confidentiality.
Computer & Laptop Repairs
How much do computer diagnostic checks cost?
Diagnostic checks at our shop in Chandkheda are completely FREE if you proceed with the repair. We provide an exact cost estimate before commencing any hardware work.
Do you use original spare parts for Dell, HP, and Lenovo?
Yes! We stock genuine OEM replacement screens, batteries, keyboards, power adapters, and cooling fans with manufacturer warranty.
Do you sell second-hand or refurbished laptops?
Yes, we provide quality tested refurbished Dell, HP, and Lenovo business laptops with warranty. Connect with us on WhatsApp to inspect current available inventory.
CCTV Camera & Security
Can I view live CCTV camera feeds on my mobile phone?
Yes! Every CCTV installation includes full DVR/NVR mobile configuration so you can monitor live video and playbacks anywhere in the world on Android & iPhone.
How many days of video recording can a 1TB hard drive hold?
A 1TB surveillance hard drive connected to a 4-camera 2MP HD setup typically stores 12 to 15 days of continuous 24/7 video.
Office AMC & Networking
What is covered under an Annual Maintenance Contract (AMC)?
Our AMC covers quarterly preventive maintenance, emergency breakdown visits within 2-4 hours, virus scanning, network troubleshooting, and printer sharing.
Is my business and personal data kept private?
100% Yes. We adhere to strict data privacy standards. Your hard drives and accounting software are never accessed or copied without your explicit presence.
Still Have Questions?
Ask founders Dilip Rawal or Jitendra Arora directly on WhatsApp.
Chat on WhatsApp (+91 97829 19975)